ICT Team

Here is the English version of your document (clearly organized and summarized while keeping the original meaning):

Vision

To see our zone with strengthened implementation capacity and enhanced Information and Communication Technology (ICT) capability among all development actors; a zone with a growing economy, free from social problems, where democratic governance and good administration prevail.

Mission

Based on issued and forthcoming policies, strategies, laws, regulations, and directives, we provide appropriate support to ensure that all executive and implementing bodies properly discharge their responsibilities. By delivering fair and efficient services to users and promoting ICT utilization within the zone, we strive to ensure rapid development and good governance through organized and systematic efforts.

Core Values

  • We provide quality services by strictly adhering to government proclamations, policies, strategies, regulations, and procedures with transparency and accountability.

  • We work diligently to bring transformative change through good governance.

  • We ensure efficient service delivery by avoiding unnecessary bureaucratic procedures.

  • We serve the community with honesty, integrity, and commitment.

  • We work hard to build capable zonal leadership.

  • We demonstrate public accountability through action.

  • We support fair law-making and its proper implementation.

  • We respect the rule of law.

  • We listen carefully and respectfully to stakeholders and provide timely responses.

  • We uphold gender equality principles.

  • We promote democratic participation of the community and office staff.

  • We encourage individual initiative and effort.

  • We foster teamwork and trust within the office.

  • We respect individual and group rights.

Job Description

Position Title: Information Technology Team Leader

Job Grade: XIV

Main Purpose of the Position

To lead and coordinate the team’s activities by developing and managing information systems (websites, software, and databases), monitoring and evaluating their performance, and overseeing network infrastructure development and administration in order to modernize and enhance institutional efficiency.

Key Responsibilities and Expected Outcomes

1. Planning, Leadership, and Coordination

  • Identify and plan ICT activities at zonal and woreda levels.

  • Develop ICT strategies aligned with the zone’s overall mission.

  • Prepare annual plans derived from strategic plans.

  • Organize, direct, monitor, and evaluate sector activities.

  • Supervise and evaluate professionals under supervision.

  • Make or follow up on ICT management decisions as delegated.

  • Establish study teams for ICT improvements and expansions.

  • Ensure phased implementation of computerized systems.

  • Organize and update institutional websites.

  • Implement security systems and protective software to safeguard data.

  • Ensure proper system backups and password management.

  • Develop ICT security policies and monitor implementation.

  • Manage ICT projects and support procurement processes.

  • Represent the office in ICT seminars and meetings.

  • Provide coaching and ensure staff performance aligns with core values.

  • Submit performance reports to higher authorities.

2. ICT Infrastructure Expansion

  • Lead ICT infrastructure needs assessments.

  • Supervise WoredaNet, SchoolNet, communication centers, and wireless services.

  • Ensure ICT projects are implemented on time and meet quality standards.

  • Promote best practices to modernize ICT usage.

  • Ensure proper specifications and functionality of hardware and software.

3. ICT System Implementation and Support

  • Ensure ICT policies are implemented.

  • Organize basic computer training for staff.

  • Facilitate capacity-building programs.

  • Review and improve training manuals.

  • Ensure user satisfaction and resolve operational issues promptly.

  • Monitor and evaluate computerized systems regularly.

  • Submit timely reports on achievements and challenges.

Work Characteristics

Complexity

The position requires planning, coordinating, monitoring, upgrading systems, adapting to technological advancements, resolving high-level infrastructure and security issues, improving procedures, and generating ICT policy ideas.

Independence

Work is carried out according to directorate plans, ICT policies, and operational guidelines.

Responsibility

  • Significant impact on institutional efficiency and service delivery.

  • Responsible for safeguarding confidential information (passwords, procurement data, etc.).

  • Failure to properly perform duties may negatively affect institutional performance.

Creativity

Requires continuous improvement of ICT systems, innovation in problem-solving, and adaptation to technological change.

Communication

Frequent communication (up to 50% of work time) with supervisors, team members, other departments, stakeholders, contractors, and consultants.

Effort Required

  • High mental effort (about 70%).

  • Very high visual concentration (over 90%).

  • Minimal physical effort (mostly desk-based work).

Working Conditions

  • No significant exposure to hazards.

  • Minimal health risk.

Position Title: Network Administrator IV

Job Grade: XIII

Main Purpose

To organize and manage network infrastructure within the zone to ensure fast and reliable data communication among institutions.

Key Responsibilities

  • Manage and monitor network infrastructure.

  • Prepare cost, time, and manpower estimates for network expansion.

  • Perform hardware and software maintenance.

  • Conduct needs assessments and prepare technical specifications.

  • Provide online and field support to woredas.

  • Install and configure network software.

  • Troubleshoot network problems.

  • Maintain network-related documentation.

  • Provide user training and awareness programs.

  • Conduct studies for network system expansion and improvement.

Scroll to Top